Cancellation policy
WE OK APPAREL – Purchase Options Cancellation Policy
At WE OK APPAREL, we aim to provide a smooth and transparent shopping experience. Please review our cancellation policy regarding all purchases, including standard and pre-order items.
Order Cancellation Window
Customers may request to cancel an order within 12 hours of placing it. After this window, orders are processed and may no longer be eligible for cancellation.
How to Request a Cancellation
To cancel an order, please contact us immediately at [your support email] with your order number and request details. We will do our best to accommodate your request if it falls within the allowed timeframe.
Processed & Shipped Orders
Once an order has been processed or shipped, it cannot be canceled. At that point, the order will fall under our Return & Exchange Policy, if applicable.
Pre-Orders & Limited Releases
All pre-order items and limited drops are considered final once production begins. These orders cannot be canceled after the initial 12-hour window due to the made-to-order nature of the products.
Subscription or Recurring Purchases (if applicable)
If WE OK APPAREL offers subscription-based products in the future, customers must cancel at least 24 hours before the next billing cycle to avoid being charged.
Refund Processing
If a cancellation request is approved, refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.
Policy Updates
WE OK APPAREL reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting to our website.
Contact Us
For any questions regarding your order or this policy, please contact us at:
[your support email]