FAQ

WE OK APPAREL – FREQUENTLY ASKED QUESTIONS

Orders

How long does it take to process my order?
Orders are typically processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking information.

Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to modify it.

Shipping

How long does shipping take?
Shipping times depend on your location. Most U.S. orders arrive within 3–7 business days after shipment.

Do you offer international shipping?
Currently, WE OK Apparel ships within the United States. International shipping may be available in the future.

How can I track my order?
Once your order ships, you will receive a tracking number via email that allows you to follow your package.

Returns & Exchanges

Do you accept returns?
We accept returns on unworn, unwashed items within 14 days of delivery. Items must be in their original condition with tags attached.

How do I start a return or exchange?
To begin a return or exchange, please contact us through our Contact page with your order number and reason for the request.

Are sale items refundable?
Sale or limited-release items may be final sale and not eligible for refunds or exchanges.

Products

How do I know what size to order?
Please refer to our Size Guide on the product page to find the best fit.

Will sold-out items restock?
Some items may restock depending on demand, but many WE OK Apparel pieces are limited releases.

How should I care for my clothing?
To keep your garments in the best condition:

• Wash inside out
• Use cold water
• Air dry or tumble dry low

Payments

What payment methods do you accept?
We accept major credit cards, debit cards, and secure checkout methods available through our website.

Is my payment information secure?
Yes. All transactions are processed through secure payment providers to protect your information.

Contact

How can I contact WE OK Apparel?
If you have any questions or concerns, please reach out through our Contact page or email our support team. We aim to respond within 24–48 hours.

About WE OK Apparel

WE OK Apparel represents resilience, confidence, and staying grounded through life’s ups and downs. Our mission is to create pieces that remind people that no matter what happens, we’re going to be OK.